Terms & Conditions of Sale All orders are accepted and executed on the understanding that the Purchaser is bound by the following conditions of sale, which shall constitute a binding contract, except where specifically varied in writing. In the event of the customer’s order containing conditions contrary to these conditions of sale they are not accepted without written consent from the Company. The word "Company" in the following clauses means 'Selquin Ltd'. The phrase "our web site" refers to www.selquin.com 1 UPDATING RANGE Our range of products is continually being revised and updated. We reserve the right to change specifications without prior notice 2 ORDERS 1.1 Orders placed via our web site will be treated as firm orders and processed accordingly. Requests for quotations must be made by email, fax or telephone. 1.2 Unless confirmation of telephone orders is clearly marked on the official orders the Company will accept no responsibility for duplication of despatch. 1.3 Bespoke orders are available to your specification and must be paid for in full, confirmed in writing or email before manufacture starts. Delivery lead times for these items are approximately 10-12 weeks. 2 PRICE 2.1 Prices shown on our web site are in UK Sterling. Changes in quantity may affect price. The Company reserve the right to vary prices without notice and to charge the Purchaser the price ruling at date of despatch. All prices on product pages are shown exclusive of VAT and delivery which will be charged at the appropriate rate. 2.2 Web site prices may vary from issued price list prices, where a price is lower on the web site, the lower price only applies to orders placed and processed via the web site. 3 DELIVERY Delivery lead times are given in good faith and Selquin Ltd will not be responsible for any kind of delay in transit. We accept no liability and the buyer has no right to cancel the order if the delivery is delayed beyond the estimated time unless we have specifically agreed in writing to deliver on a particular date at an extra cost to the buyer. 3.1 Every endeavour will be made to maintain delivery dates but no responsibility for later delivery due to circumstances beyond our control will be accepted. In no case shall delay be a ground for rejecting goods or terminating the contract. 3.2 The Company accepts no responsibility for any consequences, financial or otherwise, for failure of the customer to receive goods at the delivery address provided by the customer. 3.3 Goods delivered by carrier will require a signature to acknowledge receipt of the goods. If the goods are delivered and appear not in good condition, they must be signed for as received in damaged condition. Unless this is done, the Company will accept no responsibility for subsequent claims in respect of damaged or faulty goods. 3.4 In the event of goods being returned to the Company because of failure by the customer to receive the goods, the customer will be liable for the costs incurred in returning the goods to the Company. No re-delivery will be made until the customer has paid for the cost of a second delivery and reimbursed the Company for the cost of returning the goods to the Company. 4 CANCELLATION AND RETURN If you wish to cancel an order or return an item please call us on 01952 581856 to authorise and log the return. Non authorised returns may be rejected. 4.1 General Returns No goods maybe retuned to Selquin Ltd without prior consent. Goods are returned at the buyer’s cost and risk. Custom made goods are not returnable. Selquin Ltd reserve the right to deduct any costs incurred for delivery and loss of profit up to the value of 50%. All sales are final and we do not supply goods on a trial or sale or return basis. However, you are entitled to cancel your order within 7 days from delivery of the goods for a full credit or refund less any applicable delivery charges providing: 4.2 Faulty Returns Should an item fail or develop a fault please contact us as soon as possible as many "faults" can be resolved quickly over the telephone. If the item is not found to be faulty it will be returned to you at your cost. This returns policy does not affect your legal rights. 5 PAYMENT Payment is to be made prior to goods being dispatched. We accept most credit and debit cards, personal or company cheque, bacs payment and cash there is an handling charge of 2.5% on credit cards. 6 OWNERSHIP The ownership of the goods shall remain with the Company until such time as all sums owing to the Company whether under this contract or any other contract have been paid. 7 LIMITED LIABILITY Any liability which we may incur to you in contract or tort (including liability in negligence) arising out of or as a result of: 8.1 Any failure to supply or deliver goods; 8.2 Any delay in delivery of goods; 8.3 Any defect in any goods or service; 8.4 failure of a product to perform where liability for testing for suitability lays with you; shall be limited to the purchase price of the goods in question. Your statutory rights are not affected. 8 LIABILITY TO THIRD PARTIES You shall indemnify us in respect of any liability and all losses, costs, charges and expenses which we may suffer or incur by reason of any claim (including for liability in negligence) made by third parties in respect of or arising out of the state, conditions or use of goods (including, without limitations, goods resold to third parties whether or not despatched directly to third parties at your request) or in any other way relating to the goods. 9 FORCE MAJEURE 9.1 These conditions of sale shall be construed in accordance with the laws of England and if any question, dispute or difference shall arise between the parties in respect of their interpretation, the same shall be referred by agreement to a single arbitrator otherwise it shall be referred to arbitration under the provisions also being applicable to the case of reference to a single arbitrator. 9.2 We shall incur no liability for failure to perform our obligations thereunder due to the existence of circumstances which we have not caused and which are beyond our control.